Thank you for purchasing our digital product. Please read this Refund Policy carefully before making a purchase, as it explains the conditions regarding refunds and returns.
1. Nature of Digital Products
All products sold on this website are digital, including:
Software/setup files
Downloadable resources
Access-based digital tools
These products are delivered electronically. Once delivered, they are considered consumed and cannot be returned.
2. No Return Policy
Due to the nature of digital goods:
Returns are not possible
Exchanges are not allowed
Products cannot be resold, shared, or transferred
Once the download link or access details are provided, the sale is considered final.
3. Product Usage & Requirements
Our product (CapCut Pro for PC) is designed to work on Windows systems without VPN, as described on the product page.
However:
Certain tools such as CapCut PC assets/templates may require the use of a VPN to function properly depending on the user’s region.
If the product works only when a VPN is used, it will not be considered a product defect.
Therefore:
No refund will be issued if the product requires a VPN to operate.
The buyer is responsible for ensuring they can use VPN services if required.
4. Platform Compatibility
This product is strictly for Windows PC only.
Refunds will not be provided if:
You purchase by mistake
You try to use it on Android, iOS, or Mac
Your system does not meet basic requirements
Please read all product details carefully before purchasing.
5. Refund Eligibility (Limited Cases Only)
Refunds may be considered only in the following situations:
Duplicate payment for the same product
You did not receive the product after payment and our support team cannot resolve the issue
The file is not working and our support team is unable to fix the issue
Refunds will NOT be granted for:
Change of mind
Lack of technical knowledge
Accidental purchases
Compatibility issues on unsupported devices
Not reading product description properly
VPN requirements needed to run the product
6. Support & Issue Resolution
Before requesting a refund, you must contact our support team so we can help resolve your issue.
Support may include:
Re-sending download links
Helping with installation
Basic technical guidance
Refunds are only considered if the issue cannot be resolved by our support team.
7. Refund Processing
If a refund is approved:
It will be processed via the original payment method
It may take 5–10 business days to reflect
Payment gateway delays are beyond our control
8. Fraud Prevention
To protect our digital products:
All refund requests are reviewed carefully
Access logs may be checked
Any misuse of this policy may lead to access termination without refund
9. Policy Updates
We reserve the right to update or modify this Refund Policy at any time without prior notice.
10. Contact Us
If you have any questions regarding these refund policy, you can contact us at support email and whatsapp.
Email: chandanmy78@gmail.com
WhatsApp: +91 8987088828