Last updated: 21 March 2026

Thank you for purchasing our digital product. Please read this Refund Policy carefully before making a purchase, as it explains the conditions regarding refunds and returns.

1. Nature of Digital Products

All products sold on this website are digital, including:

  • Software/setup files

  • Downloadable resources

  • Access-based digital tools

These products are delivered electronically. Once delivered, they are considered consumed and cannot be returned.

2. No Return Policy

Due to the nature of digital goods:

  • Returns are not possible

  • Exchanges are not allowed

  • Products cannot be resold, shared, or transferred

Once the download link or access details are provided, the sale is considered final.

3. Product Usage & Requirements

Our product (CapCut Pro for PC) is designed to work on Windows systems without VPN, as described on the product page.

However:

  • Certain tools such as CapCut PC assets/templates may require the use of a VPN to function properly depending on the user’s region.

  • If the product works only when a VPN is used, it will not be considered a product defect.

Therefore:

  • No refund will be issued if the product requires a VPN to operate.

  • The buyer is responsible for ensuring they can use VPN services if required.

4. Platform Compatibility

This product is strictly for Windows PC only.

Refunds will not be provided if:

  • You purchase by mistake

  • You try to use it on Android, iOS, or Mac

  • Your system does not meet basic requirements

Please read all product details carefully before purchasing.

5. Refund Eligibility (Limited Cases Only)

Refunds may be considered only in the following situations:

  • Duplicate payment for the same product

  • You did not receive the product after payment and our support team cannot resolve the issue

  • The file is not working and our support team is unable to fix the issue

Refunds will NOT be granted for:

  • Change of mind

  • Lack of technical knowledge

  • Accidental purchases

  • Compatibility issues on unsupported devices

  • Not reading product description properly

  • VPN requirements needed to run the product

6. Support & Issue Resolution

Before requesting a refund, you must contact our support team so we can help resolve your issue.

Support may include:

  • Re-sending download links

  • Helping with installation

  • Basic technical guidance

Refunds are only considered if the issue cannot be resolved by our support team.

7. Refund Processing

If a refund is approved:

  • It will be processed via the original payment method

  • It may take 5–10 business days to reflect

  • Payment gateway delays are beyond our control

8. Fraud Prevention

To protect our digital products:

  • All refund requests are reviewed carefully

  • Access logs may be checked

  • Any misuse of this policy may lead to access termination without refund

9. Policy Updates

We reserve the right to update or modify this Refund Policy at any time without prior notice.

10. Contact Us

If you have any questions regarding these refund policy, you can contact us at support email and whatsapp.
Email: chandanmy78@gmail.com
WhatsApp: +91 8987088828